FAQ - Technical Topics
Q. How do I implement Tynt Insight?
A. When you sign up for a Tynt Insight account a custom script will be created specifically for you. Simply add that javascript snippet to the HTML on your page right before the end of the body close tag. Tynt Insight will begin working immediately.
Tracer script placement exampleQ. How do I access my Tynt Insight stats dashboard?
A. Once you set up a Tynt Insight account you will be able to access your stats and Tynt Insight dashboard by logging in at www.tynt.com
Q. How often do my Tynt Insight stats update?
A. Currently the stats are updated once a day at midnight Pacific time.
Q. Can I use Tynt Insight to monitor my blog?
A. It depends. Most hosted blogging platforms do not give you access to the HTML source code but if yours does then you can use Tynt Insight. We have users that use Blogspot, WordPress, and Blogger so if you have questions please get in touch (feedback [at] tynt [dot] com). You can not add Tynt Insight to a LiveJournal account; See our WordPress FAQ for an example.
Q. How do I use Tynt Insight on my WordPress blog?
A. Tynt Insight will work only if you are hosting your own WordPress blog and are not using the hosted service. When you are logged in to your WordPress blog simply go to:
Site admin > Appearance > Editor > Footer -
then scroll down in the editor box until you see the </body> tag; simply paste your Tynt Insight script right above the </body> tag and Update File which will roll out Tynt Insight to all of the pages on your WordPress blog.
Q. Does Tynt Insight change my user’s experience on my site?
A. Impact on the end user experience is minimal; if you have the Attribution Links feature enabled, when a user pastes content copied from your site they will see the attribution link back to the original content page. When a user clicks the link, the content that was originally copied will be highlighted.
Q. I noticed that Tynt Insight adds ’stuff’ to link back URLs; does this negatively affect my search engine results?
A. The ’stuff’ that we add uniquely identifies the copied content and because Tynt Insight uses a hash (#) the search engines ignore everything after the # so the URL is seen by the search engines as the same page.
Q. How big is the payload for my Tynt Insight script?
A. Approximately 12k
Q. What user actions does Tynt Insight measure?
A. Tynt Insight is designed to measure user engagement in a completely new way. Currently, Tynt Insight measures when a user:
1. copies text
2. copies an image
3. highlights content while reading
Q. How can I block Tynt Insight from monitoring my actions?
A. Tynt understands that some people are uncomfortable having events from their web browsing recorded in a database. We take your privacy concerns seriously and we are therefore investing considerable effort into developing a feature that will allow users to block Tynt software across all the sites that are using it, from within their own browser. Until we have this blocking feature ready, it is possible to achieve a similar effect by using one of the many ad blocking components available on the net. For Firefox users, we have found Adblock plus to work well, and Super Ad Blocker is effective for IE users.
Q. How does Tynt Insight work when I copy an images?
A. Tynt Insight tracks if an image was copied, using either CTRL-C or the right click context menu. We do not currently add attribution to images.